Privacy Policy

Go Back

Last Updated: 16 April 2025

1. Introduction

Telegize ("we", "us", or "our") operates the Telegize messaging platform. We are committed to protecting your privacy while providing our services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our service.

2. Information We Don't Collect Directly

Telegize is designed with privacy in mind. We do not directly collect or store:

  • Your personal messages content
  • Your contact lists or address books
  • Persistent identifiers or tracking cookies
  • Location data or device information

3. Third-Party Services We Rely On

While we minimize data collection, our service depends on these third-party providers who may process certain information:

Paystack (Payment Processing)

When making payments, Paystack collects:

  • Email address (for payment receipts)
  • Payment card information (processed directly by Paystack)
  • Transaction details (amount, timestamp)

We do not store your payment details. All payment data is handled by Paystack in accordance with their Privacy Policy.

SMS Delivery Partners

To deliver your messages, our SMS providers process:

  • Recipient phone numbers
  • Message content (only during transit)
  • Delivery status information

Message content is not stored after delivery is complete.

4. Data Retention

We retain minimal operational data only as long as necessary:

  • Transaction records: 1 year for accounting purposes
  • Service logs: 30 days for troubleshooting

Message delivery records (without content) may be retained for up to 90 days for delivery verification.

5. Your Privacy Rights

You have the right to:

  • Request access to any personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of communications

6. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes by:

  • Posting a notice on our website
  • Sending an email to registered users (if applicable)

Your continued use of our services after changes constitutes acceptance of the updated policy.